Job Details

APLA Health's mission is to achieve health care equity and promote well-being for the
LGBT and other underserved communities and people living with and affected by HIV.
We are a nonprofit, federally qualified health center serving more than 14,000 people
annually. We provide 20 differentservices from 15 locations throughout Los Angeles
County, including: medical, dental, and behavioral health care; PrEP counseling and
management; health education and HIV prevention; and STD screening and treatment.
For people living with HIV, we offer housing support; benefits counseling; home health
care; and the Vance North Necessities of Life Program food pantries; among several
other critically needed services. Additionally, we are leaders in advocating for policy and
legislation that positively impacts the LGBT and HIV communities, provide capacity-
building assistance to health departments across the country, and conduct community-
based research on issues affecting the communities we serve. For more information,
please visit us at aplahealth.org.

We offer great benefits, competitive pay, and great working environment!

We offer:
• Medical Insurance
• Dental Insurance (no cost for

employee)
• Vision Insurance (no cost for

employee)
• Long Term Disability
• Group Term Life and AD&D

Insurance
• Employee Assistance Program
• Flexible Spending Accounts

• 11 Paid Holidays
• 4 Personal Days
• 10 Vacation Days
• 12 Sick Days
• Metro reimbursement or free

parking
• Employer Matched (6%) 403b

Retirement Plan

This is a great opportunity to make a difference!

This position will pay $25.00 - $27.28 hourly. Salary is commensurate with experience.

POSITION SUMMARY:
Under the direction of the Program Manager for the Trans Wellness Program, the Trans
Patient Advocate will help develop, implement, monitor, and evaluate all approaches
with TGI (transgender, gender non-binary, and intersex) patients. The Trans Patient
Advocate's main role will be to assist TGI patients, coming into the APLA Health
Centers, with their medical and gender related services. The Transgender Patient

Advocate will assist in getting new patients enrolled at APLA Health and help them
navigate health services during that are available to them depending on their insurance.
The Transgender Patient Advocate may assist APLA Health patients with certain social
services like name & gender change, enrolling in Cal-fresh or GR (general relief). The
Trans Patient Advocate will make regular contact/check-ins with APLA Health's TGI
patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Assist the Program Manager for Trans Wellness in the development and

implementation of APLA Health's services for TGI patients.
• Conduct the "Trans Need Assessments" with all new patients to identify their

needs, and offer support the patient as applicable.
• Follow up with patients to ensure their needs are being met and are satisfied with

the services they are receiving at APLA Health.
• Monitor, update, and sustain program visibility on all social media platforms.
• Facilitate training, support groups, and workshops to members of the TGI

Community. For example conduct, Trans support groups, HIV/STD 101 training,
& PrEP/PEP 101 training.

• Facilitate Trans 101/201 trainings for APLA Health's staff and community
partners.

• Provide health education activities to members of the TGI community.
• Help coordinate the design and layout of collateral materials supporting

Transgender related services, including but not limited to; program flyers,
publicity campaigns, events and other materials as needed.

• Develop and implement a yearly community mobilization plan targeting outreach
venues.

• Work with and continue to develop relationships with key stakeholders and APLA
Health's community partners.

• Assist APLA Health's Behavioral Health Team in regards to the needs of our TGI
patients.

• Assist APLA Health's Medical Health Team in regards to the needs of our TGI
patients.

• Develop relationships with HIV service agencies throughout Los Angeles County
that would best assist the TGI community.

• Ensure culturally and linguistically appropriate services.
• Prepare quantitative and qualitative reports as assigned.
• Serve as speaker/facilitator for training and support groups.
• Attend community/public meetings as necessary.
• Provide counseling and rapid HIV testing to clients seeking those services.
• Provide peer mentoring to clients seeking gender transition services.

OTHER DUTIES MAY BE ASSIGNED TO MEET PROGRAM NEEDS.

REQUIREMENTS:

Training and Experience:
Associate's degree in a human services field OR two years of experience working in the
TGI community as an advocate. At least two years' experience working with young
POC and have extensive knowledge of psychosocial issues related to the gender
continuum is preferred. Case and record management experiences is preferred.
Experience working in a nonprofit environment preferred; specific training/experience
with the HIV/AIDS/TGI related issues preferred.

Knowledge of:
Gender spectrum and the barriers to health care that the TGI community continue to
face. Spectrum of HIV and STD disease, harm reduction theory, behavior modification
theory, human sexuality, substance use and abuse, motivational interviewing
techniques, effective communication skills, de-escalation practices, prevention theory
and techniques, psychosocial and mental health factors affecting quality of life for
HVI/TGI individuals, outreach strategies, date management, health and social concerns
of diverse populations of TGI persons, particularly those from communities of color,
PEP and PrEP, HIV/STD risk reduction theory, principles of social marketing and
venues or areas where the target population congregates, including the internet.
Knowledge and experience working with electronic health records, eClinicalWorks
preferred.

Ability to:
Communicate effectively orally and in writing; organize work in an effective manner;
work in collaborative environment; interdisciplinary; work effective independently; show
empathy to and extend compassion to those of the gender spectrum.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching,
stooping, lifting and moving of office materials weighing 25 pounds or less. The position
requires daily use of a personal computer and requires entering, viewing, and revising
text and graphics on the computer terminal and on paper.

SPECIAL REQUIREMENTS:
Must possess a valid California driver's license; proof of auto liability insurance; and
have the use of a personal vehicle for work related purposes. COVID-19 and Booster or
Medical/ Religious Exemption required.

Equal Opportunity Employer: minority/female/disability/transgender/veteran.