Job Details

Under the management of the Associate Director, the Rental Assistance Coordinator will strengthen housing stability in preventing homelessness for opportunity youth from Housing & Support Services Department and Workforce Development Programs. The Rental Assistance Coordinator will work with staff across different departments to address housing needs to our youth population, ages 18 to 25, and connect them to housing resources that are appropriate in fulfilling those needs by providing high-touch case management services, to accessing supportive service resources such as: housing navigation, rental assistance, childcare, etc.

The Rental Assistance Coordinator will be responsible for the outcome in housing improvement, health and wellness needs to support the diverse population of our program participants. The Rental Assistance Coordinator will continue to build on our existing relationship with the Los Angeles Department of Children and Family Services to help connect current and former foster youth to the AB12 extended foster care program, as well as housing resources and referrals to internal or external services. The Rental Assistance Coordinator will also be responsible for tracking housing stability through placement outcome, staff observation and retention of stable housing support that prevent future episodes of homelessness while enrolled in CRCD programs. Data will be tracked through CRCD's internal data system, Salesforce, and shared quarterly and/or annually through written reports and data analysis. The Rental Assistance Coordinator will interface with landlords and assist youth throughout the entire housing search and move-in process. Once the young person is in housing, the Rental Assistance Coordinator will assist them in developing an individualized action plan, with a focus on housing stability to pay rent on time and assist with communication between the landlord and youth to address any lease agreement violations.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Responsible for working with youth to effectively assist in housing support, supportive services need, referrals to Workforce Development services, and other community resources.
2. Provide housing stabilization services to the youth and follow up with landlord at least once every other week.
3. Build on existing relationships between CRCD, DCFS, LAHSA, Private Landlords, and other supporting agencies that strengthen outcomes in housing.
4. Establish and cultivate relationships with landlords and other housing providers to build a portfolio of housing options for youth.
5. Act as liaison among the property manager, the property management company, the youth, and other staff to facilitate the communication of concerns that could jeopardize the youth's residency.
6. Provide information and instruction to youth regarding Fair Housing, tenant rights, and responsibilities under the rental agreement and property rules.
7. Assist youth in obtaining rental assistance, move-in/eviction prevention services.
8. Address tenant grievances, mediate tenant disputes and resolve any issues with property management that might affect the youth's tenancy.
9. In collaboration with Property Manager, conduct wellness checks and housing inspections as needed.
10. Monitor status of clients who have moved into housing and prepare clients who are deemed ready to transition to mainstream non-supportive housing.
11. Coordinate with other staff to transport youth to attend apartment viewing.
12. Participate in care coordination meetings and other CRCD service provider related meetings.
13. Work closely with the Program Manager & CRCD's L&E Team to input timely & accurate data into HMIS, CHAMP, and Salesforce data system.
14. Compile and submit quarterly/annual reports that track client status and supportive services.
15. Maintain accurate client case files of all required housing documents.
16. Attend staff development training as assigned.
17. Able to travel to multiple sites providing services and support.

1. 1-2 years' work-related experience or a bachelor's degree; or an associate degree and 2 or more years' experience providing housing-based support services to youth facing multiple barriers to housing stability.
2. Experience working with youth experiencing homelessness and housing instability, and/or have had experience in foster care, probation, mental health systems.
3. Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.
4. Demonstrated ability to work on multiple projects simultaneously, and to meet deadlines.
5. Reliable transportation: valid driver's license, and car insurance as required by law, as appropriate.
6. Proficient in Microsoft Office Suite.
7. Complete, maintain, and self-audit all case files including daily/weekly tracking of case notes, services delivery, and progress towards outcomes.
8. Ability to create database profiles and enter data in required databases, compile and submit reports that track clients' progress and support services.
9. Demonstrated knowledge of community resources.
10. Bilingual in English/Spanish preferred.

$48,000-$55,000 annually

CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including:

• 14 Paid Holidays
• On-Demand training memberships to bolster professional development
• Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance
• 401k eligibility from day one & up to 3% matching after one year
• 529 Educational Savings Plan from Principle
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Accident & Hospital Indemnity
• Whole life insurance with cash benefits
• Identity Theft Protection and Legal Services
• Discount pet insurance through ASPCA
• Generous work/life balance

All candidates are subject to a criminal history check and must meet CRCD's criteria regarding criminal history and must pass a background check conducted by LA County. CRCD is an Equal Opportunity Employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Stacey Cabling (213) ###-####.

$48,000-$55,000