Job Details

General Manager

Job Locations: US-CA-Glendale

Job ID: 2024-8204 | Position Type: Regular Full-Time

Overview

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Responsibilities

MV Transportation is seeking a General Manager who will provide support, leadership, and direction to the assigned operating location to ensure the delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans, and processes to ensure compliance with company, contract, and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Review key operational metrics daily, weekly, and monthly.
• Manage all location financial metrics, report exceptions, and develop action plans to meet financial, safety, and operational expectations.
• Implement, promote, and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures, and programs.
• Participate in location(s) labor and employee relations activities.
• Support location(s) contract renewals with insights and information.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Minimum of 5 years of comprehensive operations management experience and 7 years of management or supervisory experience in a transit environment, with knowledge of Trapeze scheduling software.
• Expertise in labor/union negotiations and expenses.
• Full understanding of dispatch, scheduling, driver recruitment, and DOT/FTA safety compliance.
• Proficiency in MS Office, strong analytical, communication, and multi-tasking skills.
• Additional duties as per individual contract requirements.

Starting salary range: $90,000 - $110,500

MV Transportation is committed to Equal Employment Opportunity and prohibits discrimination based on race, color, religion, creed, national origin, sex, disability, veteran status, genetic information, or other protected categories. Applicants may be subject to pre-employment drug testing and background checks where permissible.