Job Details

Job Title: Warehouse Administrative Assistant (Fluent Mandarin Required)

Location: Garden Grove, CA (100% Onsite After Training)

Initial Training: 35 Months Onsite in Lewisville, TX

Compensation: $52,000$74,880 per year (Based on experience)

Employment Type: Full-Time

About the Role

We are seeking a detail-oriented, bilingual Warehouse Administrative Assistant to support our warehouse operations. This position will start with a 35 month hands-on training program in Lewisville, TX, after which the role will transition to 100% onsite at our client site in Garden Grove, CA.

Fluency in Mandarin (spoken and written) is an absolute requirement for this role.

Key Responsibilities

Administrative & Operational Support

• Support and monitor day-to-day warehouse operations to ensure standard processes are followed.
• Manage administrative tasks including supply ordering, inventory tracking, invoice processing, and report creation.
• Analyze warehouse operations data and generate reports/insights to support performance improvement.

Warehouse Assistance

• Provide hands-on assistance in the warehouse as needed (e.g., lifting, sorting, pallet assembly, counting).
• Assist with staff training and performance tracking.

Process Improvement & Compliance

• Create and distribute standard operating procedures (SOPs) and protocols.
• Review and resolve RGA (Return Goods Authorization) issues.
• Ensure compliance with established budgets through audits and departmental coordination.

Training & Communication

• Train and onboard new warehouse staff.
• Coordinate with internal staff and external vendors to support smooth operations.

Project Support

• Participate in and support projects as assigned by management.

Required Qualifications

• Fluent in Mandarin and English (both verbal and written).
• Proficient in Microsoft Excel, including:
• Formulas, functions (e.g., VLOOKUP), and conditional formatting
• Pivot tables and data summarization tools
• Organizing and managing large datasets (sorting, filtering, highlighting)
• Strong knowledge of general administrative processes.
• Excellent communication, analytical, and problem-solving skills.
• Able to lift up to 25 lbs and assist with physical tasks when necessary.
• High attention to detail and accuracy in all work.
• Ability to work independently and collaboratively in a fast-paced environment.

Additional Requirements

• Willingness and ability to relocate temporarily for 35 months of training in Lewisville, TX.
• Drug screening and background check required prior to employment.