Job Details

Job Title: Customer Service Representative I

Location: Carson, CA

Pay Rate: $23/hr. on W2 (No Benefits)

Contract: 6 Months

Job Type: Contract

Shift Start and End Time : Schedule: 7-4 or 8-5

Job Summary:

Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.

Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.).

Answer customer inquiries in a timely manner.

Maintain customer relations; Remedy customer issues; Communicate and coordinate with internal departments; Act as backup for front desk (i.e., covering phones, greeting visitors);

Cold call customers; Work with customers to understand and anticipate future needs.

Top 3 aerospace background, worked with Excel and ERP SW.

● Acquires basic skills to perform routine tasks

● Work is prescribed and completed with little autonomy

● Works with either close supervision or under clearly defined procedures

Proficient in CRM tools (Salesforce, HubSpot) to enhance client and supplier relationship management.

§ Advance experience of MRP/ERP systems (SAP, Oracle, JD Edwards, M3) and SQL for data analysis, improving supply chain efficiency.

Education: Requires a high school diploma or equivalent.