Job Details

IT Project Manager (B2C)
Location: Torrance, CA (Hybrid of 4 days/week onsite and 1 day/week remote)
Duration: 12 Months Contract with possibility of an extension

This Project Manager will be part of the Consumer and Owners Experience Department. The ideal candidate will be a highly motivated, experienced Sr. Project Manager who will lead the project team in alignment with the business unit objectives. This role will provide governance and oversight of end-to-end delivery, resource management, administrative direction, and support for members of the team . This Sr. Project Manager will be working closely with multiple areas of client, in addition to managing vendors. The projects this person will support will focus on assigned projects & enhancements to new or existing systems. Responsibilities will include the following:

• Follow the SDLC methodology (Agile & Waterfall) and deliverables:
• Manage project plan, staff tasks and progress and report status
• Track dependencies and manage risk and issues
• Provide project communication to business and IT stakeholders
• Review, refine, and validate complex business requirements and combine into a clear and prioritized backlog
• Review Technical Design with Solution Architects and Tech Leads
• Ensure quality working with QA team, test planning and execution.
• Coordinate, schedule and chair meetings with multiple stakeholders and distribute meeting minutes
• Create presentation and communication material relevant to a variety of stake holders including business
• Manage Release and Post Launch Activities end to end
• Support Production Systems as needed
• Enable the team's efficacy:

• Examine and drive team performance and ensure accurate and timely feedback to the team and transparency to Product Owner and executive stakeholders
• Support and empower the Consumer Applications delivery teams and/or Product Owners to make appropriate commitments through story task definition
• Challenge the team to continuously improve through intentional, data-driven inspection and adaption (retrospectives)
• Help teams to maintain their team data and collateral, keeping relevant over time to changing needs of the business

• Support the Product Owner:

• Collaborate with the Product Owner to define and prioritize the backlog, as well as ensure that it is visible, transparent, and understood by the development team
• Collaborate with cross-functional teams, including Developers, Designers, QA Engineers, and Stakeholders, to ensure successful delivery of product features
• Negotiate with other product teams, partner resources to facilitate the removal of impediments
• Support the Product Owner with meetings, building innovative solutions that contribute towards stakeholder business objectives

• Bachelor's degree or requisite experience, training, or coursework in agile development, innovation, and process management
• Minimum of 3-5 years of experience serving as a Project Manager delivering consumer facing websites, digital platforms or services that involve complex data, transactions, or integrations.
• Knowledgeable in the following areas:
  • Commerce
  • Sales
  • Website
  • PAAS
  • SAS
  • Website compliance
  • Salesforce related
• Clear communication skills and ability to communicate and negotiate with stakeholders
• Proven ability to collaborate well with a diverse set of team members (team player)
• Strong Familiarity with Waterfall & Agile Delivery models
• Technical background to clearly understand complex business requirements and benefits of assigned projects
• bility to innovate and multi-task with minimal oversight
• bility to perform the role of a Scrum Master when needed
• Strong PowerPoint skills with the ability to present to executive leadership
• Experience with cost plans and budgets
• Familiarity with Jira/Confluence tools to manage project artifacts, user stories
• Ready to document Product Requirement.

• utomotive industry background.
• Familiarity with Salesforce ecosystem/family of products.
• bility to lead and influence at all levels, without direct authority.
• bility to manage ambiguity in a rapidly changing and high-paced environment.
• bility to coach and mentor team and organization on agile practices.
• Possess strong problem solving, communication, facilitation, and interpersonal skills.
• Recognize when commitments are at risk, identify impediments and remove roadblocks to enable team to meet their commitments.
• Enable continuous improvement through data-driven decisions and observation.