Job Details

Salary : $101,859.68 - $133,945.76 Annually
Location : Burbank, CA
Job Type: Expedited
Job Number: 250929M1
Department: Library Services
Opening Date: 08/15/2025
Closing Date: 8/29/2025 5:00 PM Pacific

Burbank Public Library is looking for a customer focused manager to lead our Community Connections Division. The ideal candidate will be enthusiastic to lead the division that is most responsible for youth and adult programs, collection development, adult literacy, and our upcoming bookmobile service. If you have the ability to draft policy, train and develop staff, serve the public directly and make plans for services in a new Central Library - we want you!
OPEN COMPETITIVE RECRUITMENT

Open to all qualified candidates.

Tentative examination dates for this recruitment:
Week of 09/29/25 - Blind application and supplemental scoring
Dates may change due to unforeseen circumstances. Candidates who pass each phase of the recruitment process will be notified of the official examination dates.

Under general direction, to lead a division of the Library Services Department; engage with library patrons; carry out planning and project-based work; and perform related work as required.
Essential Functions
Manages a division of the Library Services Department, including personnel, planning, and the performance of project-based work; develops services for library patrons within the context of larger organizational plans; serves as a member of the management team; utilizes data in evaluation and decision making, including drafting library policy and procedures; assists in the development and implementation of goals, objectives, workplans, policies, and procedures; assists the Assistant Library Services Director and Library Services Director; effectively builds relationships with employees and outside agencies; proactively identifies trends, data, and relevant information and applies it to library services; provides excellent public service; leads or serves on committees as needed; supervises the library system as needed; may act in the absence of the next level of supervision as needed; oversees budgets and grants; travels to different library branches in the performance of assigned duties; supervises, trains, and evaluates employees; makes effective recommendations regarding hiring, promotions, and transfers, and disciplinary action as needed up to and including terminations.
Minimum Qualifications
Employment Standards:

Knowledge of - the American Library Association Code of Ethics and Bill of Rights; modern customer service principles and practices; principles and best practices of organizational leadership; budgeting; principles and practices of sound personnel management and supervision; professional writing.

Skill in creating and presenting professional presentations; making independent judgments and decisions based upon standard policy or procedures; completing research requests for library patrons; interacting and communicating tactfully with a diverse population; effectively managing a budget; gaining cooperation through discussion and persuasion; fostering a teamwork environment; operating modern computers and related software.

Ability to - work in a diverse environment as a team member; lead and motivate teams with integrity; identify, create, and carry out projects and plans; follow oral and written instructions; create accurate reports; communicate effectively, both orally and in writing; prepare and administer division and project budgets; establish and maintain effective working relationships with fellow employees, community partners, vendors, and the public; supervise, evaluate, and direct the work of others; work a schedule that may include weekends and after hours; travels to different library branches in the performance of assigned duties.

Education/Training: Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance as determined by the City. Example combination includes but is not limited to graduation from an accredited college or university with a master's degree in library or information science from an American Library Association (ALA) accredited program and two years of supervisory experience in a library; or graduation from an accredited college or university with a bachelor's degree and three years of supervisory experience in a library.
Supplemental Information
Desirable Qualifications: Bilingual or multilingual.
This job title is represented by the Burbank Management Association (BMA)

The City of Burbank offers excellent employee benefits, please click on the following link for additional information regarding employee benefits:

Additionally, there are Benefit Summary Sheets for each represented and unrepresented employee group that provide a more detailed summary of benefits. There are also some Benefit Summary Sheets for specific job titles. To access the Benefit Summary Sheets, please click here:

Please note, employee benefits vary based on employment status - full-time or part-time; regular or temporary, and many benefits are not applicable to temporary employees.
01

You must answer the following question in order to be considered for the position. The purpose of this Supplemental Questionnaire is to give you an opportunity to provide additional information regarding your specific qualifications for the position of Library Division Manager. This Supplemental Questionnaire is considered part of your application process and will be evaluated along with your application on a competitive basis to determine which applicants will proceed to the next step in the selection process.INSTRUCTIONSAnswer should be complete, specific, and precise. Incomplete, illegible, vague, or excessively long responses to any question may disqualify you from being considered further for the position. Please be specific in answering the Supplemental Questions, as they will be used to evaluate which applicants will be given further consideration in the process. DO NOT answer, "see resume" or "see application" as these are not valid answers. Click "Yes" to reflect that you have read and understand this statement.

• Yes
• No

02

I certify that the Supplemental Questionnaire responses are my own and were not generated by artificial intelligence (AI) or any other automated tool. I understand that submitting responses that are not my own may result in disqualification from the selection process or removal from employment consideration.

• Yes, I certify that the responses provided are my own.

03

What role does data play in your decision-making process for library management, services, and program development?
04

Tell us a time when you needed to help a direct report or a colleague to accept a policy change and help them to move forward. What challenges did you face? What was the end result?
05

What three qualities do you think are the most important to have as a supervisor? And why? Share real-life examples where you demonstrated or observed these qualities ad explain why you believe they are crucial.
06

The new Central Library gives the organization an opportunity to create a 21st Century world-class facility. Staff will need to learn new skills and will work in an entirely new environment. What steps would you take to prepare staff for these major changes to their work environment?
07

Have you graduated from an accredited college or university with a master's degree in library or information science from an American Library Association (ALA) accredited program?

• Yes
• No

08

How many years of supervisory experience in a library do you have?

• 1-2 years
• 2-3 years
• 3+ years
• No experience

09

What is the highest level of education you have completed?

• Associates degree
• Bachelors degree
• Masters degree
• None of the above

10

I understand that all requested information must be furnished on the application itself. Resumes and/or attachments may be included, but CANNOT BE SUBSTITUTED for a completed application form. A resume submitted in lieu of an application will not be sufficient. Furthermore, "See resume" is not an acceptable response under Duties. An application containing this response may be deemed incomplete. If I do not provide information on my application under Education, Experience, and/or License and Certificates sections that I meet the minimum qualifications for the position I am applying for, I will be deemed "not qualified" and may not proceed in the recruitment.

• Yes
• No

Required Question