Job Summary
· Coordinate and lead the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
· Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
· Develop vendor partnerships with the intention of cost saving efforts. Handle negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
· Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services are billed.
· Lead by example and model behaviors that are consistent with values. Influence parties of shared interests to reach an agreement.
· Manage all aspects of the conference space and TX/CX programming offerings at the building, from contact to execution.
· Responsible for programing and managing community events coordination, signage, vendor contract processing, and communication notices.
· Research and identify Pop Ups program that drives community engagement, generates revenue, and supports the center and tenants.
· Update and manage the master calendar of property programming – carefully balancing the mix of Kilroy- sponsored, community, pop-ups and tenant related events.
· Support the maintenance of the mobile building app, ensuring content strategies align with the vision of the Kilroy brand, programming is communicated, and Kilroy Perks are available for tenant use and to support leasing tours.
· Role may require after-hours event oversite.
· Other duties as assigned.