Job Details

Join to apply for the Site reliability & DevOps engineer role at GMV

Join to apply for the Site reliability & DevOps engineer role at GMV

Fully Remote | Offices available in Los Angeles & Houston

$130k - $150k base, plus bonus + benefits

Well, this is not your average job ad, and we're not looking for your average engineer. Interested? Let's dig in.

Who We Are

Our company was founded in 2006 specializing in all things technical for bus-based public transit systems in the US. This means we design, manufacture, and manage all kinds of different products and features, including driver interfaces, dispatch communications, passenger counters, announcers, GPS tracking, and reporting & data analytics. It also means we build real-time information systems for riders including apps and digital signage found at bus stops. We have relationships with Apple Maps, Google Maps, Transit app, and our work goes out to millions of riders on those platforms. Our product is like air traffic control, but for buses. There are a mix of hardware and software products in this role. We hope this excites you!

The US-based division of the company has approximately 50 people, with 15 in the product/engineering department. It's the best of both worlds: small company feel with big company support.

We are fully remote with offsites once or twice a year and physical offices that some folks choose to use in Downtown LA & Houston, TX.

We're here to serve customers

Our customers are public transit operators. Their customers are the transit riding public, which is often people who have far less than we do. Our job is to Make Transit Work for them. We take this mission very seriously, and to put it bluntly: we want engineers who are here to solve problems and serve customers as our first priority. While this isn't an easy job and we don't do a lot of handholding, our process is flexible and we're interested in constantly delivering value in whatever way works best for the situation at hand.

If you want to be challenged with growth opportunities in a small team environment with high autonomy and see your work live on thousands of transit buses nationwide, then we are the team for you.

We're looking for passion

We value engineers who like to ship solutions to problems and aren't afraid to receive direct feedback about why a particular solution may or may not be the best. We value people who enjoy being wrong and learning something new about why in the process, recognizing that the team has something to learn from everyone on it. We value people who challenge & support their peers, pressing them to be better versions of themselves and up-level the team.

Recognizing the importance of time-to-market for our business and our users, a sense of optimism and exploration to find solutions and deliver great things with high quality is important. Whether you're hunting through legacy code or writing our latest greenfield product, you'll be tackling big challenges and we're looking for people who love the excitement of delivering to the end user more than anything.

This kind of transparency, passion, and professionalism is what makes a world-class engineering team.

What we need you to do in this role

We run our own servers in a co-located datacenter because it gives us the best control, performance, and cost structure to support our product and customers today. We're actively planning for greater resiliency in our infrastructure architecture, and you'll help us get there—designing, deploying, and stress testing the setup until it just works. We're looking for someone who understands physical infrastructure and its benefits and tradeoffs compared to the public cloud, so you can help us evolve responsibly from our strong foundation.

Your customers will be the rest of the engineering team—and your job is to make them wildly productive. We're looking for someone who lights up at the idea of owning the infrastructure, tooling, and deployment pipelines that let software developers focus on shipping great code. You'll be managing and tuning SQL Server, wrangling Kubernetes clusters, orchestrating Docker containers, and evolving our build and deploy systems (TeamCity, Bitrise, etc.). You might be writing a Slack bot to help the team ship code easier one day and designing automation scripts or Grafana dashboards the next. You'll also help build out our testing infrastructure, making it easier to catch issues earlier and deploy with confidence. It's important that you understand the physical side of networking and server hardware as well as the software side of managing services and code.

This is a hands-on, practical role for someone who takes pride in enabling others, enjoys the craft of system reliability and observability, and is ready to lead the charge on infrastructure and DevOps. If that sounds like your kind of challenge—and your kind of team—we'd love to hear from you.

Pay and Benefits

We can offer great benefits, and a career-making move for you.

• $130k - $150k plus 15% bonus potential
• Generous health and dental benefits
• Generous paid parental leave after one year
• 401k plan with company match
• Flexible hours and location
  
  

Most of our work happens on Slack, but once or twice a year we get together in person to collaborate within and across our teams. Our company is a small one with great culture, and you're going to have fun being a part of it.

Our team is passionate, our product makes a difference. Let us sell you on that. We'll show you this during the interview process, and we promise you won't be disappointed.

To apply, you must send more than a resume–we need to understand who you are

We don't need a formal sir or madam cover letter, but we do need to see you taking the application seriously, which means writing a note to us telling us why this job appeals to you. Include specifics about your experience in the above technologies, what your ideal team looks like, how you manage conflict, or why you believe customer-first engineering is important. Most of all, show us a bit of who you are that we can't get from your resume.

In addition to completing the online application, the best way to get our attention is to email your note and resume to the hiring manager directly: careers-na [AT] gmv [DOT] com with the subject "SRE/DevOps Engineer." The letter you write for us will be 10 times more valuable than your resume in getting our attention.

If you have any questions please do not hesitate to contact Pablo Durán Álvarez, in charge of this vacancy.

Pablo Durán Álvarez

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Engineering

• Industries

  Software Development, Computer and Network Security, and IT Services and IT Consulting

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