Job Details

Company Description

Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest and inspires heartfelt encounters to the most sought-after destinations worldwide. Seamlessly melding local culture with the French zest for life through remarkable savoir-faire and generous service, Sofitel is for free-minded travelers and arts and culture afficionados who have an appreciation for a refined sense of modern luxury.

Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through

Job Description

• Develop and implement strategic plans to achieve budgeted revenue and net operating income goals for the banquet department
• Collaborate closely with Sales and Events teams to exceed guest expectations and deliver memorable experiences
• Establish and maintain Standard Operating Procedures (SOPs) for the banquet department, ensuring consistency and quality in service delivery
• Lead, mentor, and inspire the banquet team, fostering a culture of excellence and continuous improvement
• Monitor and analyze key performance indicators, making data-driven decisions to optimize department operations
• Ensure compliance with all local food safety, health, and liquor regulations
• Oversee inventory management, cost control, and budget adherence for the banquet department
• Handle guest feedback and complaints promptly and professionally, maintaining high levels of customer satisfaction
• Collaborate with other department heads to align banquet operations with overall organizational goals

Qualifications

• Bachelor's degree in Hospitality Management or related field
• Minimum of 4 years of experience in a senior food & beverage, banquets, and/or catering role, preferably within a luxury or upscale hotel setting
• Proven track record of successful banquet operations management and team leadership
• Strong financial acumen with experience in budgeting, forecasting, and profit & loss management
• Excellent organizational and time management skills with the ability to handle multiple projects simultaneously
• Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, team members, and stakeholders at all levels
• Proficiency in banquet management software and Microsoft Office Suite
• In-depth knowledge of food and beverage trends, catering techniques, and event planning
• Demonstrated ability to think analytically and solve problems creatively
• Fluency English; additional languages are a plus
• Flexibility to work evenings, weekends, and holidays as required
• Strong understanding of local legal compliance requirements in the hospitality industry
• Ability to adapt quickly to unique organizational culture and drive positive change
• Experience in and/or leading a union department

Additional Information

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that it brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest with memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping...).

Discover more, at careers.accor.com

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay: $82,000 - $95,000 annual salary, plus incentives

Schedule: Variable

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