Job Details

Major Litigation Unit Complex Claims Consulting Director

Locations: Los Angeles, CA; Houston, TX; Seattle, WA; Littleton, CO; Austin, TX

Job Type: Full time

Posted: 2 Days Ago

Overview: Consider advancing your career at CNA Insurance as a Major Litigation Unit Complex Claims Consulting Director. This individual contributor role involves managing the most complex and high-exposure claims within our Major Litigation Unit. The position requires expertise in risk assessment, exposure evaluation, and strategic collaboration with legal counsel, with a scope that can be national or company-wide.

Work Schedule: Flexible, hybrid schedule available near any CNA office.

Job Responsibilities:

• Manage complex commercial claims with significant loss exposure, overseeing coverage, investigations, negotiations, and litigation management.
• Deliver exceptional customer service by improving claim processes and maintaining quality standards.
• Verify coverage, manage reserves, and collaborate with coverage counsel.
• Lead investigations to determine liability and damages, working with experts as needed.
• Develop and execute claim resolution strategies, including negotiations and litigation management.
• Manage claim budgets and resources efficiently.
• Identify subrogation, salvage, or fraud opportunities for further action.
• Ensure claims are handled according to company protocols and are properly documented and resolved timely.
• Present complex information to senior leadership and external partners.
• Maintain expertise in relevant laws and regulations, representing CNA in industry groups as appropriate.
• Mentor and train less experienced claims professionals.

Qualifications:

• Expertise in commercial insurance, policies, coverage, and claims practices.
• Excellent communication skills for diverse audiences.
• Strong analytical, negotiation, and decision-making abilities.
• Leadership in managing complex negotiations and strategies.
• Ability to work independently in a fast-paced environment.
• Proficiency in Microsoft Office and related software.
• Bachelor's degree required; Master's preferred. Minimum 10 years of relevant experience. Insurance Adjuster License required within 90 days where applicable. Professional designations like CPCU encouraged.

Compensation: In Illinois, New York, California, and other specified states, the base pay ranges from $97,000 to $189,000 annually, with regional differences up to $205,000. CNA offers comprehensive benefits.

Additional Information: CNA is committed to diversity, inclusion, and providing reasonable accommodations for applicants with disabilities. For accommodations, contact ...@cna.com.