Job Details

Telephone Operator

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our mission is to make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.

The posted compensation range of $24.00 - $29.89/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID: 2025-429498

Employment Type: PRN

Department: Telecommunications

Hours/Pay Period: 8

Shift: Varies

Weekly Schedule: Days and hours vary

Remote: No

Category: Administrative and Clerical

Union: SEIU UHW

Job Summary and Responsibilities:

All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner. Under the supervision of the Supervisor-Communications, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls: performs various hospital communications duties such as overhead paging, pager paging and annunciation of emergency codes.

Job Requirements:

• Minimum of one (1) year experience in a hospital environment using a PBX switchboard and have a well-modulated voice with clear and accurate pronunciation providing customer service and activation of codes.
• High school diploma required.
• Bilingual Skills required (English/Spanish).
• Computer knowledge required. Must be able to demonstrate proficiency in Microsoft Office Suite.

Where You'll Work:

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Women's Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nation's five largest health care systems.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit CommonSpirit Health Benefits.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.