Job Details

Airline Customer Service Representative In LAX Airport

Hallmark Aviation is seeking Customer Service Representatives to provide exceptional service to our world-class international airlines at LAX airport.

Job Duties:

• Perform a broad range of duties depending on location and service demands while delivering a high-quality product
• Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
• Constant passenger & crew interaction
• Resolve issues with flight activity to ensure on-time departure
• Some cash handling transactions, manifests, and labeling

Skills:

• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a fast-paced environment
• Bilingual speakers needed

Environmental Conditions:

• Involves continuous people interaction and exposure to aircraft sounds

Required Skills:

• At least 18 years old, with a high school diploma or G.E.D.
• English proficient, other languages may be required
• Basic math skills: adding, subtracting, division, and multiplying
• Computer literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

*Starting pay: $22.50/hr base rate with company-provided health coverage, or $30.15/hr with city-approved health waiver.

***Please note: in the employment history section, please provide details of your employment covering the past five (5) years. If you do not have five years of work experience, simply provide all positions you have held. Incomplete submissions may result in disqualification from consideration.