Overtime Classification
Non-Exempt
Full / Part Time
Part Time
Reporting Location
Commerce, CA
Wage Band:
Min wage-$23.00
Reporting To Manager
Team Member, Restaurant Manager, or Senior Restaurant Manager
Legal Entity
Kind Restaurant Group, LLC.
POSITION SUMMARY:
As our Jack in the Box Team Member you will be responsible for providing excellent customer service, accurately taking and preparing orders, and maintaining a clean restaurant environment. Key duties include greeting guests, operating the cash register, handling food and drink preparation, and ensuring the timeliness and accuracy of all orders. Physical requirements include the ability to stand and walk for most of a shift and lift 15-25 lbs, while qualifications often include being at least 16 years old and having a flexible schedule.
KEY DUTIES / RESPONSIBILITIES:
* Customer service: Greet customers warmly, take their orders accurately, and ensure they have a positive experience.
* Order accuracy: Use the Point of Sale (POS) system to enter orders, assemble the order correctly, and deliver it to guests in a timely manner.
* Food preparation: Prepare and store food and beverages according to restaurant standards and food safety guidelines.
* Restaurant maintenance: Keep the restaurant, including the dining area, drive-thru, and equipment, clean and well-stocked.
* Teamwork: Work cooperatively with other team members to ensure the smooth and efficient operation of the restaurant.
Adaptability
* Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
SELECTION SKILLS/QUALITIES:
* Guest Focus: Is passionate about providing a high-quality guest experience that is evident to our guests. Focuses efforts on ensuring consistent, quality service that exceeds guests' expectations.
* Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety and restaurant cleanliness; Consistently serves accurate orders with great food to guests and conveys importance to employees.
QUALIFICATIONS:
Education
* High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred.
Experience
* Internal Promote: Minimum of 1+ years of experience as a Team Leader or 1 year of experience as an Assistant Manager in a customer service environment; must be 100% certified in all workstations.
* External Recruit: Minimum of 1 year of experience as an assistant manager in a hospitality or customer service environment with some P&L responsibility.
Knowledge/Skills/Abilities
* At least 16 years old
* Complete Jack in the Box Restaurant Manager training classes;
* Food Handler certified.
* Ability to speak, read, and write effectively in English (and fluency in Spanish is preferred);
* Excellent interpersonal skills.
* Availability: Willingness to work a flexible schedule, including nights and weekends, depending on the restaurant's needs.
Physical Requirements
* Stand and walk approximately 90%-95% of shift;
* Lift and carry 10-50 lbs
* Move without restrictions throughout the restaurant;
* Operate restaurant equipment and drive a motor vehicle.
REASONABLE ACCOMMODATION
The Company will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact the Company's Human Resources Department at ...@dineseaside.com.
Physical Requirements and Working Conditions:
(Check off only the physical abilities that can be directly related to the essential functions of the position.)
Physical Activity
Amount of Time
Required
None
Less than 1/3
1/3 to 2/3
More than 2/3
(Occasionally)
(Frequently)
(Regularly)
Prolonged Standing/ Walking
X
Sitting
X
Fingering/Manual Dexterity
X
Repetitive finger motion
X
Lifting Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
X
Up to 100 pounds or > (Assisted)
X
Reaching or stretching
X
Climbing or balancing
X
Crouching or stooping
X
Speaking
X
Hearing
X
Tasting
X
Smelling
X
Close vision & Focusing ability
X
Distance vision
X
Color discrimination
X
Peripheral vision
X
Depth perception
X
Outdoor weather conditions
X
Wet/humid conditions
X
Extreme Cold
X
Extreme Heat
X
Fumes or air-borne particles
X
Toxic or caustic chemicals
X
Risk of fire/explosion/ electric shock
X
Prolonged exposure to vibration
X
Loud noise level
X
Jack in the Box: Team Member - Cashier
Our food isn't the only thing that should make you happy. Whether you're learning the finer points of customer service as a Guest Service Cashier or cooking up craveable food in the kitchen, we want you to know we are here to help you learn new things and grow as an individual. When you're a member of Jack's crew, you're a member of the family.
Join Jack's team as a Team Member where you will provide excellent customer service to our guests. You will have the opportunity to greet customers in the restaurant or drive-thru window, work on the cash register, prepare and store food and beverages, maintain the appearance of the dining room and exterior of the restaurant, and provide an overall great guest experience. You will be responsible for ensuring the timeliness, quality, and accuracy of all orders.
Team Members:
* Focus on providing service to guests that is hassle-free, friendly, and comfortable
* Enjoy working in a fast-paced and high-energy environment
* Are good team players and treat others with care and respect
* Learn quickly and ask questions
Requirements
* Ability to lift and carry 15-25 lbs.
* Willing and able to work a flexible schedule
REASONABLE ACCOMMODATION:
The company will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
Jack in the Box: Miembro del equipo - Cajero
Nuestra comida no es lo único que debería hacerte feliz. Ya sea que estes aprendiendo las cualidades de la atención al cliente como cajero de atención al cliente o preparando platos deliciosos en la cocina, queremos que sepas que estamos aquí para ayudarte a aprender cosas nuevas y a crecer como persona. Cuando eres miembro del equipo de Jack, eres miembro de la familia.
Únete al equipo de Jack como miembro del equipo donde proporcionarás un excelente servicio a nuestros clientes. Tendrás la oportunidad de saludar a los clientes en el restaurante o en la ventanilla de autoservicio, trabajar en la caja registradora, preparar y empaquetar alimentos y bebidas. Mantener limpio el aspecto del comedor y el exterior del restaurante, y proporcionar una gran experiencia en general a los clientes. Serás responsable de garantizar la puntualidad, calidad y precisión de todos los pedidos.
Miembros del equipo:
* Se enfocan en ofrecer a los huéspedes un servicio sin complicaciones, amable y cómodo.
* Disfruta trabajando a un ritmo acelerado y lleno de energía
* Trabajan bien en equipo y tratan a los demás con cuidado y respeto
* Aprenden rápido y hacen preguntas
Requisitos
* Capacidad para levantar y transportar 15-25 lbs.
* Disponibilidad para trabajar días y horas flexible
AJUSTES RAZONABLES:
La empresa realizará los ajustes razonables que permitan a una persona calificada con discapacidad disfrutar de las mismas oportunidades de empleo y desempeñar las funciones esenciales del puesto. Esta descripción del puesto debe aplicarse en consecuencia.