Job Details

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care.

This is a contract to hire position, where you will be eligible for conversion with the client around 6-12 months. This role can pay up to $24/hour. The first 3 months of the role are ONSITE for mandatory training. During month 3 you will be assed and transitioned to a fully REMOTE employee. The shifts will be anytime from 7am-7pm.

Required Skills & Experience:

-HS Diploma

-2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians

-Proficient in EHR/EMR software

-2+ years experience scheduling patient appointments for multiple physicians

-40+ WPM typing speed

Nice to Have Skills & Experience:

-Proficient in Epic software

-Experience verifying insurances

-Basic experience with Excel and standard workbooks

-Experience with Genesis phone system