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Patient Service Representative - West LA Pediatrics, Los Angeles

  2025-12-25     UCLA Health     Los Angeles,CA  
Description:

General InformationPress space or enter keys to toggle section visibilityWork Location: Los Angeles, CA, USAOnsite or RemoteFully On-SiteWork ScheduleMonday-Friday 8am-5pm and some Holidays/SaturdaysPosted Date12/22/2025Salary Range: $30.36 - 43.49 HourlyEmployment Type2 - Staff: CareerDurationindefiniteJob #28095Primary Duties and ResponsibilitiesPress space or enter keys to toggle section visibilityAs a Patient Services Representative, you will report directly to the clinic Manager, providing direct support to the physicians and patients for assigned primary and/ or specialty care physicians. Major duties include but are not limited to:* Acting as a liaison for the patients and physicians in the practice* Assisting patients in accessing service within the health system* Facilitating communication with referring physicians referring patients to appropriate resources* Providing follow-up through telephone and EPIC/CareConnect.* Salary Range: $30.36-$43.49Job QualificationsPress space or enter keys to toggle section visibility*

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities.* Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.* Ability to creatively integrate competing demands into a productive working environment.* Skill in verbal communications to clearly convey complex problems in both formal and informal situations.* Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.* Knowledge of specific specialty practice and workflows* Familiarity and knowledge of authorization process & managed care programs* Ability to provide coverage for Community clinics as assigned.


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