Job Details

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior FORUM Installation & Training Manager - REMOTE. In this role, you will have a significant impact on our operations by overseeing the project management and implementation of FORUM installations and upgrades. You will collaborate with various teams to meet timelines and customer expectations, while also working closely with international partners. The position emphasizes internal process improvement and enhancing communication strategies. Your leadership will be vital in mentoring a dynamic team and promoting the brand's visibility in the market.

Accountabilities

• Collaborate with Sales, Project Management, and Installation teams to design effective FORUM deployment strategies for customers.
• Maintain a two-way communication with the FORUM service team to share best practices.
• Assist in creating business cases for resource expansion and training protocols.
• Foster cross-functional relationships with FORUM Support, Field Service, and Product management.
• Review and adjust processes consistently to enhance team productivity.
• Manage projects and installations of FORUM at customer sites, including trade shows.
• Create project maps for strategic planning and long-term workflow.
• Communicate customer needs with Sales and Technical Support teams.
• Deliver impactful presentations and communication across teams.

Requirements

• Strong coaching and development skills with a proven track record.
• Ability to create a positive virtual work environment and build trust.
• Experienced in progressive performance management methods.
• Experience in the medical industry, especially ophthalmic.
• Knowledge of EMR/EHR business models is a plus.
• Strong communication skills, both verbal and written.
• Superior understanding of networking topologies and operating systems.
• Proficient in organizing and analyzing issues with actionable solutions.
• 7-10+ years of relevant experience in a medical setting.

Benefits

• Medical, Vision, and Dental insurance.
• 401k Matching.
• Employee Assistance Programs.
• Paid vacation and sick leave.
• Performance Bonus eligibility.
• Additional perks that promote work-life balance.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.