Job Details

The HUB Operations Manager oversees the daily operations of the Middle Mile Network HUB location assigned. This role is critical in ensuring efficient and timely processing of shipments, maintaining high standards of customer service and managing the workforce within the assigned HUB. The HUB Operations Manager will serve as the operational leader, providing direct management of HUB Operations Supervisors and indirect management of other assigned personnel within the Middle Mile Network HUB location to ensure shipment flow through the AIT Middle Mile Network. The HUB Operations Manager is responsible to ensure the on-time-performance, load quality and utilization is best-in-class. Responsibilities Manage Hub Operations Supervisors (direct), customer service and operational personnel (indirect). Mentor, lead and direct operational staff, conduct regular performance reviews and general overall personnel development. Responsibility for recruitment, retention, coaching on performance, job ...Operations Manager, Manager, Operations, Operations Supervisor, Forklift Operator, Customer Service, Manufacturing