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Job Details

Physical Therapy Aide Front Back Office

  2026-02-03     Health Atlast     Los Angeles,CA  
Description:

Benefits:

Bonus based on performance

Employee discounts

Health insurance

Training & development

Health Atlast West L.A. is seeking a reliable, professional Physical Therapy Aide to support both front-office operations and back-office patient care in a fast-paced, multi-specialty medical environment. This role is hands-on, patient-facing, and operationally critical. This is not a passive role—attention to detail, accountability, and strong communication are mandatory.

Core Responsibilities

Front Office Duties

Check patients in and out accurately and efficiently

Confirm appointments and perform reminder calls/texts

Assist with intake paperwork and ensure completion

Answer basic patient questions and route clinical questions appropriately

Maintain front desk flow and uphold professional patient experience standards

Back Office / Clinical Support

Assist providers during patient visits as directed

Work with patients on prescribed exercises and modalities (under provider supervision)

Escort patients, set up treatment rooms, and prepare equipment

Ensure rooms are clean, stocked, and turned over between patients

Assist with laundry, linens, and overall clinic cleanliness

Maintain compliance with clinic protocols, safety standards, and workflows

Required Qualifications

Prior experience as a PT Aide, Rehab Aide, or Medical Assistant preferred

Comfortable working both front and back office—no silos

Strong communication and patient-interaction skills

Reliable, punctual, and able to multitask under pressure

Able to follow clinical instructions precisely

Professional demeanor with patients and staff

Must live reasonably close to West Los Angeles (reliability matters)

Preferred (Not Required)

Experience in a multi-specialty clinic (PT, Chiro, Medical, Acupuncture)

Familiarity with EHR systems and medical office workflows

Interest in healthcare, rehabilitation, or physical therapy career path

Work Environment

Fast-paced, structured, performance-driven

Team-based, high accountability

Patient-centered, ethical, non-drug-focused care model

What This Role Is Not

Not a desk-only job

Not a “clock-in, clock-out” mentality

Not suitable for someone uncomfortable with patient interaction or physical activity

How to Apply

Qualified candidates should apply with a resume and brief explanation of:

Relevant experience

Availability

Why they are a good fit for a multi-specialty healthcare setting


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