Job Details

Interview : Video

Visa : USC, GC, GC EAD, H4, L2

Location: Hybrid- On-site every Tuesday and Wednesday, traveling between Rosemead and Alhambra offices as needed. ( Need only local candidates )

Description :
Overview:

We're seeking a polished, early-career Change Management Analyst to coordinate and support technology changes across the enterprise. The role focuses on ensuring changes are executed in a controlled, compliant, and efficient manner and requires excellent communication and professional presence when working with stakeholders and technical teams.

Key Responsibilities:

• Coordinate the end-to-end change management process: log, assess, approve, communicate, and close changes per policy.
• Partner with network, server, application, and service desk teams to validate risk, impact, and implementation strategies.
• Facilitate Change Advisory Board (CAB) meetings: prepare agendas, document decisions, and track follow-ups.
• Monitor change activity for adherence to ITSM processes, compliance, and operational standards.
• Review and validate Change Requests for accuracy, completeness, and alignment with configuration and release management.
• Assist with reporting on change trends, success rates, and process improvements.
• Maintain clear, professional communication across stakeholders to ensure readiness for upcoming changes.

• 2-5 years of experience in an IT role such as Service Desk Analyst, Network Administrator, Command Center Analyst, Application Support, or Server Administrator.
• Experience with data center infrastructure (compute, network, storage, application technologies).
• Very polished, professional demeanor with excellent verbal and written communication skills.
• AA degree, BA/BS, or equivalent combination of relevant training and experience.
• Proficiency with MS Word, Excel, Visio, and Outlook.
• Experience with an ITSM change-management tool (ServiceNow, Remedy, Cherwell, or similar).