Job Details

Company Overview

Urgent Care Animal Hospital, located in vibrant Los Angeles, CA, provides comprehensive veterinary care, focusing heavily on immediate and urgent needs for the community's pets. Our mission is to treat every patient like our own, establishing a true partnership in pet healthcare. We offer a supportive environment where your input is valued from day one, helping us shape the future of this rapidly growing practice, which was established in 2024. If you are passionate about high-quality medicine and seeking an opportunity where you can genuinely grow, we invite you to join our dedicated teammates.

When you join us, you become part of a committed team focused on clinical excellence and continuous education. Because we prioritize urgent care alongside preventative medicine, your skills will be sharpened daily through exposure to advanced diagnostics and complex cases. We understand that doing your best work requires support, and we offer a culture that encourages you to achieve your specific career goals. Whether you aim to expand your technical skills, advance your surgical expertise, or step into a leadership role, we provide the necessary framework and support for you to succeed within our practice.

At Urgent Care Animal Hospital, you will practice high-quality, full-service veterinary medicine that spans from preventative wellness checks to complex surgical procedures. Our facility is equipped to handle comprehensive care, including advanced diagnostics, testing, and urgent intervention. Operating hours from 10:00 AM to 11:00 PM reflect our commitment to meeting the immediate medical needs of pets, giving you crucial exposure to time-sensitive and critical cases. This schedule allows our teammates to focus intensely on delivering high-level medical solutions during our peak service hours.

Located in the expansive and dynamic city of Los Angeles, CA, this hospital offers you the chance to integrate your professional career with an unparalleled Southern California lifestyle. Los Angeles provides access to world-class dining, arts, entertainment, and immediate access to both beaches and mountain trails. You will be practicing in a community that values sophisticated medical care and is passionate about pet ownership, ensuring a stable and rewarding client base. Join us in LA and discover why this city is the perfect place to advance your career while enjoying a globally recognized standard of living.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact ...@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.