Job Details

Provide first-line leadership and oversight for Supplier Field Engineers and Expeditors across multiple states. Set strategy and alignment to business needs for C&E supplier performance and recovery efforts. Define, implement, and monitor performance metrics, KPIs, and processes to manage supplier performance, on-time delivery, quality, and recovery timelines. Lead supplier recovery plans for customer-critical part escalations, ensuring timely corrective actions and follow-through. Coordinate cross-functional activities with Procurement, Quality, Logistics, Engineering, and Operations to resolve supplier issues. Prepare and present supplier recovery status, risks, and mitigation strategies to Senior Leadership and stakeholders. Coach, develop, and evaluate direct reports; set objectives, perform performance reviews, and manage staffing needs. Maintain situational awareness of supplier capacity constraints, lead-time risk, and other supply chain vulnerabilities; proactively mitigate imp...Management, Manager, Specialist, Field Engineer, Leadership, Supply Chain, Technology