Job Details

Overview

Founded in July 2013, TruAmerica Multifamily is a partnership between industry veteran Robert E. Hart and The Guardian Life Insurance Company of America. The company is based on the premise that tremendous upside potential remains in mid-tier apartment communities that can be unlocked through tailored renovation, repositioning strategies, and focused management. TruAmerica Multifamily is a privately held, fully integrated, real estate investment firm that invests in apartment communities located in primary and secondary markets throughout the country. We continue to grow by selectively acquiring, redeveloping, and effectively managing multifamily properties. TruAmerica has grown to become a Top 25 apartment owner in the United States, according to the National Multifamily Housing Council (NMHC), and is the youngest manager in the NMHC Top 50. Today, TruAmerica has over 60,000 units in 25 high-growth markets and approximately $16 billion of assets under management.

The Opportunity

This is a high-impact Executive Assistant role supporting the Chief Investment Officer of a fast-growing, institutional real estate investment platform. The position is ideal for an elite administrative EA who has demonstrated exceptional judgment, ownership, and upward trajectory and is ready to grow into a strategic EA or executive partner role.

Objective

Provide high-level, confidential administrative and operational support to the Chief Investment Officer and, as needed, the Investment Management team. Serve as the primary point of contact for internal and external stakeholders on matters pertaining to the CIO. Anticipate needs, manage priorities, and ensure seamless execution across scheduling, communications, investor support, and investment-related logistics. Exercise discretion, sound judgment, and independent problem-solving in a fast-paced, high-stakes environment.

Tasks and Responsibilities

Time Management and Scheduling:

• Conserves Chief Investment Officers time by reading, researching, and routing correspondence.
• Maintains Chief Investment Officers appointments schedule by planning and scheduling meetings, conferences, board meetings, teleconferences, registration, and travel.
• Maintains annual conference, event and travel calendar and all registration details
• Works closely and effectively with the Chief Investment Officer to keep him well informed of upcoming commitments and responsibilities; ensures that he follows up appropriately.

Correspondence and Document Preparation:

• Collect and analyze information to effectively drafts documentation and correspondence on behalf of the Chief Investment Officer.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Chief Investment Officer, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
• Supports international travel needs including but not limited to flights, hotels, and meeting trackers.
• Coordinate offsite printing and preparation of investor and corporate marketing for Executive Team meetings, conferences, and events. This includes presentations, agendas, name tents, and badges. In addition, assist with onsite logistics for items such as transportation, menus, floral arrangements, and other details.
• Aid in ad hoc updates to external corporate marketing and public relation materials.
• Assist with the ongoing maintenance of the Juniper Square Customer Relationship Management (CRM) platform, including adding, updating and managing partner contact records to ensure accurate and current data.
• Completes Chief Investment Officers and Investment Management teams expense reports monthly and/or assigned.
• Event Planning and associated budget management.

Communication and Interpersonal Skills:

• Provides a bridge for smooth communication between the Chief Investment Officers office and internal departments, demonstrating leadership to maintain credibility, trust, and support with Senior Leadership.
• Anticipates the communication needs of the Chief Investment Officer and takes the initiative to proactively communicate essential information and updates.
• Acts as a liaison between the Chief Investment Officer and internal departments to ensure effective and efficient communication flow.
• Demonstrates strong interpersonal and communication skills to build and maintain positive relationships with internal colleagues and external relationships.

Abilities/Qualifications

• 5 to 10 or more years supporting senior executives; finance, private equity, real estate, or consulting strongly preferred.
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Strong interpersonal skills and the ability to build relationships with internal and external partners.
• Expert level written and verbal communication skills; produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
• Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, registration, and travel.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Emotional intelligence and maturity.
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
• Forward looking thinker, who actively seeks opportunities and proposes solutions.
• A sense of urgency, comfort with ambiguity, drive for results and ability to remain true to the company's brand and image.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit for up to 10 hours per day.
• Ability to move freely around the office for up to 10 hours per day.
• Ability to communicate verbally and in writing.

Compensation Range

The salary range for the role is $90,000 - $100,000K. Position is eligible for a discretionary bonus.

Equal Opportunity Employer

• TruAmerica Multifamily is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
• This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internships. TruAmerica Multifamily makes hiring decisions based solely on qualifications, merit, and business needs at the time.