Job Details

Scheduler

We are a large imaging group, with 32 locations in Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with a caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve. We are looking for a scheduler who will take care of answering the phone, calling and scheduling, patients, verifying insurance and eligibility, etc. A positive, pleasant, and personable team worker is a must who can also work under pressure. The candidate should be skilled in working at the back office as well if the need arises. This is a full-time position: Monday -- Friday + Saturdays on rotation.

Responsibilities:

• Meeting/greeting patients
• Checking in patients
• Processing paperwork
• Entering new patients into our computer system
• Creating new patient files
• Filing documents in patients' medical records
• Answering phones, and other clerical duties as assigned

Minimum Qualifications:

• Administrative experience in an office setting; previous release of information/filing and scanning medical records, or other related experience in a healthcare environment is preferred.
• Effective verbal and written communication skills.
• Proven customer service experience and/or training.
• Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel.
• Knowledge of handling medical records and of basics of scanning and uploading files, downloading and executing is a plus.
• Strong knowledge of health insurance plans as well as benefits verification/authorization.
• Proficiency in: Microsoft Word, Excel, Outlook, Access, PowerPoint.
• Internet Savvy: excellence in opening files on the web.

Education/Training/Experience:

• Experience working in radiology is preferred.
• High School Diploma (GED) required.

Bilingual: English and Spanish required.